I am the owner of a small hotel located in upstate New York. I needed a new washer for my hotel and found Unity while doing some online searching. My only concern before purchasing from Unity was that I needed help removing an old washer and help installing the new Unity washer. Not only did I get a great price on my washer, Unity connected me with one of their local installation and repair professionals that took care of all my needs. The washer was delivered on-time, installation was easy, and Unity also directly worked with my chemical supplier to setup my chemistry and program the washer. Unity is the great company and has the perfect product for any small hotel owner.